A Business Christmas Carol?

A Business Christmas Carol?

The novella, and subsequent multitude of film adaptions of Charles Dickens’ classic represent a long time honored pastime for Western civilization during the months leading up to Christmas and the holiday itself. In case you’ve not turned on a television between December (or rather late November), A Christmas Carol is the story of a billionaire (according to Forbes 2005 list of richest fictional characters) and a miser during the industrial revolution in London, England. He is visited by three spirits: past, present, and future, each providing him with a glimpse of shadows past and those, which have yet to be. Following Scrooge seeing his lonely tombstone, he is transported back to his bedroom where he begins reforming himself and becoming a generous Englishman. Today, we see this as another movie classic we watch between Home Alone and Christmas Vacation. However, what was the underlying meaning, what can we gleam from this retelling of fictional events nearly two centuries later?

One could argue from the successful, billionaire standpoint, Scrooge exemplified the modern objectivist philosophy argued by Ayn Rand in Atlas Shrugged and The Fountainhead. Objectivism is the philosophy whose ethics are based around the ideals of self-interest and the use of logic to identify and reason with the world. I will not speak more to this theory, but I have listed several sources below if you are interested in reading more. This theory has gained traction over the years, but has been argued by many as being trite and arrogant. Christopher Hitchens, an outspoken critic of nearly all mainstream thought, repeatedly stated his views towards the theory of objectivism itself, claiming “I don’t think there’s any need to have essays advocating selfishness among human beings.”

Inherently, this is a flawed philosophy, leaving little time for your family or personal hobbies when taken to the literal sense. We see how Scrooge, who exhibits many of these traits, finds himself lonelier with each passing year. With his greed knowing no bounds, he takes over his former partner, and only remaining friend’s (Marley) estate.  Scrooge’s business acumen allowed him to grow his fortune and a business empire, but was it his passion…rather was it really, what he had wanted to do? Ambition poignantly overtaking passion?

Dickens penned the novella during the Industrial Revolution within England, where the gap between rich and poor continued to grow and the Poor Laws, passed by Parliament required many of the beneficiaries to continue to work in horrid conditions. Dickens wrote the novella to shine light on how the industrial revolution displaced and disenfranchised many workers, moving from an agrarian lifestyle to the city, often times in the worst neighborhoods to work in factories and ‘treadmills’. If one were to look deeper still, Dickens childhood and father’s imprisonment for several months in 1824 influenced his novella and future work as well.

I really take heart to Alastair Sim’s version, as it shows Scrooge’s childhood, early career, and his ruthlessness in overtaking his mentor’s business. As his mentor, ‘Old Man Fezziwig’, who stands in stark contrast to Scrooge stated in Sim’s version, “It’s not just for money alone that one spends a lifetime building up a business…. It’s to preserve a way of life that one knew and loved.” In contrast, Scrooge’s attitude towards Christmas and his business. The themes of utilitarianism run throughout the movies and novellas, the greater good. We should get into business for the right reasons, not just money, but because we have something, we want to show the world, and change it for the better. In addition, when possible, help out those less fortunate grow with us as well.

Sources:

Forbes: http://www.forbes.com/lists/2005/fictional/12.html

Sim’s “A Christmas Carol”: http://www.imdb.com/title/tt0044008/

Christopher Hitchens on Objectivism: http://flavorwire.com/400084/the-all-time-greatest-ayn-rand-takedowns/7

Objectivism: https://www.aynrand.org/ideas/philosophy, you can also read one of her novels “Atlas Shrugged” or “The Fountainhead” to further understand the theory of objectivism.  

Your Trusted Advisers (and Investors)

Your Trusted Advisers (and Investors)

As our “Startup DNA” blog series comes to a close, we would like to touch on a few important factors outside of company culture, employee motivation and the responsibility of the founder/s. In this installment we will discuss the role of the Board of Directors and why without them your company (especially a startup) could face a multitude of difficulties in its early stages.

Why The Board is Important

First off, it’s important to distinguish the differences between a Board of Directors and a Board of Advisers. The role of an advisor regards advising on a specific niche within your industry. This committee should be tailored to your specific industry and possess skill sets and expertise in areas applicable to your business. Think of this group as your crisis management team.

A Board of Directors is generally made up of key investors holding a stake in the success of your business. These individuals are most likely successful entrepreneurs and have high-level operating experience. Again, this group should be tailored to your business needs. You alone know how you respond to critique, so be sure to take this into account when selecting your Board as they will be thinking strategically about the long-term growth of your company.

How to Pick Your Board

First and foremost, you want to pick individuals who have an investment (either monetary or otherwise) in your company. The success of the company needs to be at the forefront of every decision you and your board make. As a general rule of thumb, it’s better to leave out family and friends from this role given that the emotional ties could cloud their judgment. Choose individuals who are experts in their given field and are not afraid to give you objective feedback. Further, your board needs to be comprised of people who believe in you and your vision as the founder of the company. Objective feedback is great, but butting heads at every meeting will only increase unwanted tension and delay progress.

Age in Consulting

Being an entrepreneur is a difficult task in a world full of well-established companies in nearly every industry. However, being a young entrepreneur is especially trying endeavor because of a perceived notion that “age is equivalent to experience.” We know that logically this simply is not true-and that some of the largest and most influential tech companies in the past decade have been founded by entrepreneurs under thirty. However established business norms have not changed over the past several decades. Establishing a board of directors will not only help legitimize you as a leader of your company, but also allow you to network with more established entrepreneurs, provide a foundation for your position as a founder. At Ascend Integrated, we pride ourselves in being lifelong learners, always trying new methods and learning from our network of mentors, colleagues and industry thought leaders. Ascend Integrated works closely with trusted advisers, consistently reaching out to both subject matter experts and a circle of trusted advisers for enterprise wide decisions and opportunities.

Conclusion:

Starting a business at any age poses challenges, but a board of directors and advisers allows a business to grow and flourish. Your boards consist of investors and subject matter experts who believe in both you and your company. Establishing a strong board of directors and board of advisers will enable your business to grow.

Co-Authored: Mike Brown & Ben Dickshinski

Startup Culture: Why it Matters

Startup Culture: Why it Matters

In our “Startup DNA” series we have previously discussed what separates startups from traditional businesses and why the vision, voice and buy-in are absolutely critical for success.

In this installment we will be discussing why culture is an especially important factor when evaluating the present or future success of your company.

Defining Who You Are

Millennials are not only looking for careers, they are also looking for both inspiration (through mentorship) and challenges. Incorporating these ideals into your corporate culture can be tricky. It starts with hiring practices based on skill set and cultural fit.

However, in order to do this you must first define your culture. Starting with the founder/s, it is the company vision and how it aligns with a particular set of values. These values will help shape and define your culture, allowing you to recruit employees who meet these values. Define these values, and keep track of your values over the years. Often times, startups begin for one reason, and end up down a different path. Listen to your first group of hires and allow them to help mold your corporate culture.

Communication (Saying it Out Loud)

In past blogs we’ve detailed the importance of communicating the vision of the company from the top-down. From an evolutionary standpoint, the ability to clearly articulate and outline your cultural values is the next step after you communicate your company vision.

The vision and goals of an organization must be communicated consistently throughout the tenure of an employee.

There are many ways to communicating the company cultures and values, including adding these to your website, business cards, social media, and consistent training throughout an employee’s career. Explain why the corporate values matter, why the startup operates as it does, and an employee’s overall purpose and goal.

The Culture Shift

Many envision startups as a casual work environment, with an open office atmosphere, Foosball and Ping-Pong tables, and unlimited soda or beer from the refrigerator. This is just not the case, as many startups operated by Generation X and Y are changing the traditional hierarchical structure found in many large organizations. The younger generations have changed the style of communication between management and employee forever. Utilizing small teams with efficient, technology-driven communication, ideas and data points become a continuous flow of information exchanges among informed individuals.

Startups utilize these lean management techniques primarily because the culture has already allowed for a greater freedom of expression of ideas and concerns, helping employees of startups work together towards a common goal.

Typically, when an employee wishes to air a concern, share a new idea, etc. he or she speaks to a manager, who then speaks to another manager, who then speaks to the department head-so on and so forth, until a decision is eventually made. If you are interested in learning more about this type of culture, watch the “Triumph of the Nerds” and “Networking the Nerds” documentaries by Robert Cringely. Cringely briefly examines the bureaucracy around IBM’s decision-making abilities. There was at one point so much bureaucracy around IBM to the point where it was nearly impossible to implement change. With larger companies (like an IBM at one point), lean management techniques are more difficult to implement. However, through the utilization of smaller teams, open communication and delegating more responsibility to the average employee, you can improve efficiency and effectiveness within your department.

Correctly aligning your company vision with your culture will help your business maintain its identity and will ultimately lead to happier employees.

Our next blog installment on this series will detail the importance of the Board of Directors as an advisory body and the role of the Founder/s in maintaining the long-term success of the company. Doug Conant, former CEO of Campbell Soup, put it best “To win in the marketplace, you must first win in the workplace.”

Co-Authored: Mike Brown & Ben Dickshinski

What Startups Do Differently

What Startups Do Differently

Welcome to part-two of our “Startup DNA” series where we discuss the key components every startup needs to be successful. If nothing else, you will walk away from these blogs with a deeper understanding of the startup environment, cultural differences and why each piece of the startup puzzle is necessary for any small business.

In this installment, we will outline the key factors of communication and leadership frequently separating successful startups from their competition.

The Vision

In any organization, it is imperative the Founder/s have a clear and concise vision for the company. This means a comprehensive growth plan including current employees and departments. In order for the company vision to be realized and the leadership’s credibility to grow, the vision must be realistic, attainable, and each employee must understand how their work helps achieving common organizational goals. This not only builds the credibility of the leadership, but also helps develop a lasting company vision and enabling success across the organization.

The Voice

Oftentimes the vision is not linear and thus it is necessary to review current and past steps and reassess company goals and objectives. Successful startups utilize various communication methods to give employees up-to-date information without the time wasting and red-tape that can impede progress.

You may not be the Founder or VP of Marketing; however you do have a voice in the say and direction of the company you work for. Frequently, successful startups will utilize town-hall style meetings between management and employees in order to address specific issues and even recognize some recent successes.

Short standing meetings and 1-on-1 employee-manager meetings are also popular communication methods in successful startups because they emphasize personal growth and open-door policy among employees. If you’re a Founder, using these communication techniques with a personalized approach will empower your staff and lead them to what is known as “The Buy In.”

The Buy In

Without trusted leadership and a solid vision in which to grow, startups will undoubtedly flounder. However, with these two elements in place it is possible to achieve what notable leadership author John C. Maxwell identifies as “The Law of The Buy In.” Maxwell writes that people (employees) follow “worthy leaders who promote worthwhile causes.” That is why the initial leadership foundation is so important. Without the foundation of trust in the leadership, the vision can never truly be realized. Maxwell also writes that “a leader must get his/her people to buy into them (as a leader) before the vision has any chance of becoming reality.”

Communication is the foundation of trust, and without the initial trust in leadership, the vision can never really come to fruition.

Our next installment will detail the importance of “The Startup Culture” and how the 21st-century workplace has seen such a significant change when compared with preceding decades.

Co-Authored by Ben Dickshinksi & Michael Brown

HIMSS AsiaPac15: A Look Back

HIMSS AsiaPac15: A Look Back

As many of you know, HIMSS AsiaPac15 recently wrapped up in Singapore. There were two main sections of the conference, the courses held in separate rooms and the Exhibit floor. Our blog will focus on the great content we observed at HIMSS. If you have any additional ideas or items you saw, please feel free to comment on this blog! There was too much to see and do, so we limited this blog to only two exhibits and three courses we attended.

The Exhibit Hall:

The Exhibit Hall itself was small, but efficient and very open. Ascend had excellent conversations with a number of vendors and consultants operating the booths. In particular, we enjoyed speaking with two companies on the HIMSS exhibit hall floor: EMC Corporation and Mulesoft.

  • EMC Corporation designed a Healthcare Analytics dashboard application allowing users to view large data sets. Underlying the technology is the use of Hadoop, an open-source framework used for the processing of large data sets across one or a cluster of computers.
  • Mulesoft was another interesting company we spoke to, a company centering its products and services on enabling mobile healthcare and healthcare interoperability. Their platform integrates SaaS / cloud based software with on premise software, driving mobile innovation in healthcare.

The Conference Courses:

There were a number of excellent courses offered by HIMSS and sponsored by multiple corporations and organizations.  While there were many, we thought the following three courses resonated with our values and our business line.

  • The Mobile Clinician (presented by Dr. George Margelis): This was an excellent overview for the need of the Electronic Health Record (EHR) and mobile capabilities. One of the main issues Dr. Margelis covered was the lack of mobility around EHRs as they are currently implemented (e.g. large battery powered desktop computers sitting atop a movable cart). Mobile EHRs must be designed with the doctor in mind: allowing them to use technology without disrupting their workflows.
  • HL7 FHIR (presented by Grahame Grieve): Grahame from HL7 International provided an overview of the upcoming HL7 FHIR specification (due out this week). FHIR will be used to enable not only mobile but also desktop EHR interoperability by using the best aspects of HL7 2 and HL7 3, CDA and DICOM.
  • Detalytics (presented by Dr. Florence Jennings): Detalytics provided an interesting perspective on human resource management specifically around providers. Specifically, they spoke to how to manage your aging and increasingly stressed healthcare employees.

There were a number of other courses and exhibits omitted here, but overall HIMSS AsiaPac15 was an excellent conference, and we look forward to HIMSS North America in Las Vegas.

Let us know your thoughts on HIMSS AsiaPac15!

Co-Authored by Mike Brown & Ben Dickshinski

The Startup DNA – Startups, Leadership and Culture Change

The Startup DNA – Startups, Leadership and Culture Change

Here at Ascend we traditionally blog about Health IT, Agile, and SCRUM. However, we felt that since we are still in the startup phase and growing, we could share some of our insights. Everyday many new startups emerge in technology, e-commerce, engineering, etc. As a company who has gone through some growing pains, we hope that our advice and guidance can be useful to companies of all sizes and industries.

What do Startups do Differently?

The importance of the word “startup” is that eventually it either transitions into a failed business or a stable enterprise. When they transition into a successful organization, today’s startups are revolutionizing the leadership and communication inside organizations of any size, industry or profitability. As a leader, you must trust your employees and trust yourself that you have communicated your mission and company values clearly, so that there is no disconnect.

Why Does Culture Matter?

The millennial generation (age 18-34) is now the largest workforce in the United States at 53.5 million. Further, hiring managers claim that 58% of millennials will leave their job within 3 years. What does this tell us? That our current method of creating a satisfactory company culture has failed. Startups offer the perfect opportunity to test oneself and work on new ideas and projects, inspiring individuals to create and innovate amongst their peers.

Founders-What exactly do they do?

Good founders have an idea; great founders have an idea and passion. Founder(s) articulate the company’s vision and values and to establish a solid foundation on which the company can grow. Without a solid foundation on which to build and innovate, an idea is only worth the paper it is written on.

The Board of Advisors

The Board of Advisors should be those who have little to no financial interest in the company, rather they serve to help guide the vision of the founder(s). The board should act as an independent advising group and advise on things such as management, accounting, finances, and development of the vision.

Conclusion

We’ve outlined multiple factors that have been influential in the success of our own startup as well as observations from the ever-changing startup environment. Foundational leadership, the concept of culture and the role of your board all play a critical role in your new business venture. We will discuss each topic in detail over the coming months, starting with “What Startups do Differently.”

Co-Authored by Mike Brown & Ben Dickshinski